Pornind de la moștenirea noastră impresionantă de peste 150 de ani, suntem deschizători de drumuri pentru îmbunătățirea vietii, în fiecare zi. Astăzi și pentru generațiile viitoare. Prin mărcile și tehnologiile noastre inovatoare și sustenabile, cu ajutorul echipelor noastre din întreaga lume. Henkel deține poziții de lider atât în domeniul industrial, cât și în cel al bunurilor de consum. Portofoliul nostru include produse de îngrijire a părului bine-cunoscute, produse de igienă personală și a locuinței, detergent de rufe, precum și adezivi, etanșanți și soluții funcționale pentru suprafețe.
Customer Master Data Specialist
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About this Position
The Customer Master Data Specialist plays a critical role in ensuring the accuracy, completeness, and timely publication of product data for our North America Global Data Sync (GDS) operations. You will be part of the Customer Master Data team, collaborating closely with internal data owners, customer service teams, and business partners to resolve data gaps, support reporting needs, and contribute to continuous improvement initiatives. Working in this environment means joining a team that values accuracy, speed, and collaboration, with clearly defined performance expectations and opportunities to share best practices. This role offers the chance to make a measurable impact on data quality, operational efficiency, and overall customer experience within a dynamic and fast‑moving supply chain function.
What you´ll do
- Process and maintain customer-specific product data attributes in the Product Data Manager (PDM) system, ensuring accurate and on‑time publication
- Manage Global Data Sync requests, monitor new item setup, and support regulatory product registration activities (e.g., WERCSmart, Smarter Sorting)
- Collaborate with internal data owners to resolve missing or incomplete product attribute issues
- Prepare and support customer service–related reporting requirements
- Share best practices and contribute to continuous improvement initiatives within the team
- Ensure high-quality output aligned with KPIs for accuracy, speed, and compliance
- Perform other customer master data–related tasks as assigned to support overall operations
What makes you a good fit
- Bachelor's Degree in any field; preferably related in business course
- Preferably with at least one (1) year related work experience in Customer Master Data Management; Fresh graduates are welcome to apply
- Knowledge in MS Office Suites (Word, PowerPoint, and Excel) required
- Skills in VBA and Macro is highly preferred; SAP is an advantage
- Must be quick to grasp new concepts and willing to learn
- Excellent command of both spoken and written English
- Amenable to work on a night shift schedule (9:00 PM – 6:00 AM), following US holidays, and report on a hybrid work set-up in Ayala Avenue, Makati
Some perks of joining Henkel
- A thriving career with the Top 15 Best Workplaces in the Philippines by Great Place to Work and the Top GBS Employer in the Philippines by the Everest Group for 4 consecutive years!
- Flexible work scheme with flexible hours, hybrid work model, and work from anywhere policy for up to 30 days per year
- Diverse national and international growth opportunities
- Global wellbeing standards with health and preventive care programs
- Gender-neutral parental leave for a minimum of 8 weeks
- Employee Share Plan with voluntary investment and Henkel matching shares
- HMO healthcare coverage plan
- Provident Fund
- Group Life and Personal Accident Insurance
At Henkel, we come from a broad range of backgrounds, perspectives, and life experiences. We believe the uniqueness of all our employees is the power in us. Become part of the team and bring your uniqueness to us! We welcome all applications across different genders, origins, cultures, religions, sexual orientations, disabilities, and generations.
JOB ID: 26092523
Job Locations: Philippines, National Capital Region, Makati
Contact information for application-related questions: talent.seaanz@henkel.com
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply for this role" button below. Applications sent via e-mail will not be accepted.
Application Deadline: As long as the vacancy is listed on our Career Site, we are happy to receive your application
Job-Center: If you have an application already, you can create or log in to your account here to check the status of your application. In case of new account creation, please use your email address that you applied with.
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FAQ
Sunt interesat de mai multe joburi. Pot aplica pentru mai multe posturi în același timp?
Da - pur și simplu completează profilul tău în sistemul nostru de aplicare online. Odată ce profilul tău online este complet, poți aplica pentru mai multe poziții.
Poziția vacanta este detaliată în limba engleză - ar trebui să aplic în limba engleză?
Da, te rugăm. Deoarece Henkel este o companie internațională, vei lucra cu colegi din întreaga lume, iar limba engleză este limba oficială a companiei. În general, „regula” este: Te rugăm să aplici folosind aceeași limbă ca și anunțul jobului.
Primesc feedback în timpul procesului de aplicare cu privire la statusul aplicării mele?
Fiecare post pe care îl avem deschis la Henkel este unic, iar găsirea candidatului potrivit este important atât pentru candidatul angajat, cât și pentru Henkel. Vrem să ne asigurăm că atât candidatul, cât și compania se potrivesc reciproc. Vom oferi feedback candidaților pe parcursul întregului proces.
Can employees move between business areas and/or to a different country?
Yes, in fact it is an expectation within Henkel that our talent is flexible and mobile. This helps to support the company on a broad, global level.
Our “Triple Two” philosophy promotes this expectation, by allowing you to work in at least two different roles, in two different business areas and two different countries. The reason behind this philosophy is that we believe working in different roles, business units and functions is good for your personal development and improves your understanding of Henkel as a global company.
Pe cine contactez dacă am întrebări referitoare la aplicația mea?
Echipa noastră de recrutare te va ajuta cu toate întrebările referitoare la aplicația ta. Contactați echipa aici.