At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of over 50,000 pioneers around the globe. Our teams at Henkel Adhesive Technologies help to transform entire industries and provide our customers with a competitive advantage through adhesives, sealants and functional coatings. With our trusted brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.
Dare to make an impact?
- Manages the CS Front Office team to ensure all operational requirements are met
- Ensures all day-to-day customer related activities comply operational and current business standards
- Optimizes people, resources and technologies within the team to ensure compliance with the business standards
- Evaluates and improves regional CS Front Office performance, provides recommendations to enhance organizational performance
- Manages orders from creation to invoicing, including customer negotiations, export documentation, invoice disputes and customer complaints
- Ensures customer service teams operate in compliance with SHE regulations Systematically develops Teams and
- Talent in respective Customer Service organisation
- Ensure customer and sales interaction of CS team and lead projects&initiatives to drive efficiency and customer satisfaction