PHL, Makati, Global Business Solutions+

Customer Service Support Specialist

At Henkel, you can build on a strong legacy and leading positions in both industrial and consumer businesses to reimagine and improve life every day. If you love challenging the status quo, join our community of 50,000 pioneers around the globe. The teams in our corporate functions enable the best in our dynamic businesses and in our people to maximize our company’s potential. With our leading brands, our cutting-edge technologies and our disruptive solutions, you will have countless opportunities to explore new paths and develop your skills. Grow within our future-led businesses, our diverse and vibrant culture and find a place where you simply belong. All to leave your mark for more sustainable growth.

Dare to make an impact?


  • Works on tasks as defined by Customer Service Support process under Order To Cash department handling Adhesive business unit for Australia/New Zealand countries
  • Provides order processing and administrative support for the process
  • Executes daily operations, supports business and functions with relevant process / technical expertise


  • Bachelor's Degree in any field  
  • Preferably with at least one (1) year experience in handling Order Entry Process
  • Proficiency in MS Excel is required; SAP knowledge in order entry is an advantage
  • Must be detail-oriented and customer-service oriented
  • Ability to multi-task and work well in a high-volume and fast-paced environment
  • Excellent English verbal and written communication skills
  • Amenable to work on a dayshift schedule (3:00 AM – 12:00 NN)

Henkel is an equal opportunity employer. We evaluate qualified applicants without regard to gender, origin, culture, mindset, generation, disability, religion and sexual orientation.

JOB ID: 23050518
Contract & Job type: Full Time, Regular
Contact information for application-related questions:
Please do not use this email address for sending your application or CV. To apply, please click on the "Apply Now" button below. Applications sent via e-mail will not be accepted.
Health Insurance
Health Insurance Life Insurance
Life Insurance Accident & Travel insurance
Accident & Travel insurance Retirement / Pension plans
Retirement / Pension plans Vacation / Paid time-off
Vacation / Paid time-off Paternity, Maternity and Emergency Leave
Paternity, Maternity and Emergency Leave Performance bonus / Incentives
Performance bonus / Incentives Smart work / Flexible working arrangement
Smart work / Flexible working arrangement Well-being programs